Johnson & Johnson's Health and Wellness Program

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Employee Assistance Programs (EAP) Employee assistance was an integral part of J&J's HWP. It helped employees to maintain a balance between their personal and professional lives. The employees were offered flexibility in deciding their work timings and in few cases, they were also allowed to work from home. J&J hired professionals who assisted employees as well as their family members to solve issues related to work, family or interpersonal problems including anxiety, behavioral changes, disease prevention, divorce, death, education, health, parenting, financial and legal concerns, lifestyle management, marriage and so on. The employees were asked to take an active part in health programs that enabled the company to gauge their health-risks. The main objective of this health program was to diagnose any early symptoms of diseases and provide regular therapy or treatment for its prevention and cure. The company also provided detailed information about such diseases (such as hypertension, cardiovascular diseases, increased cholesterol, obesity and stress) and offered exercise and behavioral change program for its employees. J&J established exercise and fitness centers and hired wellness experts to manage these.

Besides the various health programs, J&J also provided customized information, personal support and advice to employees in areas like finance, re-location or buying real estate, providing care for children (aged six weeks to six years), older people, sponsoring college education of employees' children, designing the home budget, providing advice on effective time-utilization, preparing a will, purchasing consumer goods and home products, identifying a housekeeper and many more.

Disability Management

As a part of its HWP, J&J offered its employees a disability management plan. Under this plan, an employee was entitled to disability insurance claim, if he/she was either partially or fully, temporarily or permanently disabled during the course of his/her work. In such cases, all financial expenditure was borne by the company. The company also offered accident insurance coverage and paid money to the employee’s dependants in the event of his death, loss of limb or vision, complete or permanent disability due to an accident. Besides that, employees were entitled to free business accident insurance in case of death or injury while on some business work. J&J also offered an optional 24-hour accident insurance, which provided insurance coverage to employees, irrespective of the time and place of accident. However, in this the coverage was subject to the employee’s willingness to pay the insurance premium. J&J also offered an optional dependent accident insurance which was a 24-hour insurance cover, open to employees’ spouse and dependent children upto the age of 23 on payment of the insurance premium by employees.

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